FAQ

At Floyd Lebatie Physiotherapy, physiotherapy is more than just treatment; it’s a journey towards optimal wellness and performance. We recognise that each body has a unique, optimal way of moving, and various life’s activities and challenges can disrupt this delicate balance. Anchored in our “Engineering Movement” philosophy, we focus on addressing and correcting these imbalances early on to prevent pain and discomfort. Our expert physiotherapists are adept in evaluating and treating the subtleties of human movement disorders and injuries. Through a diverse array of techniques, we aim to restore your natural movement patterns and guide you back to your personal best. Our approach is holistic we treat the symptoms while delving deep to understand and rectify the root cause of your discomfort. Choose Floyd Lebatie Physiotherapy to guide you back to your body’s ideal movement and a pain-free, vibrant life.

At Floyd Lebatie Physiotherapy, patients are required to make payments immediately after each session. We provide invoices for patients to claim from their respective medical aids. Please note, you are ultimately responsible for all fees charged by our office, regardless of your medical aid coverage.

We accept various payment methods including cash, debit cards, credit cards, and Snapscan.

No referral is needed to receive services at Floyd Lebatie Physiotherapy as all our practitioners are first-line healthcare providers.

It’s best to seek treatment as soon as possible. Immediate treatment can significantly speed up your return to normal, pain-free activity.

In most cases, no. Our goal is to get you back to your activities as quickly as possible. Ceasing activity is rare and typically short-term if necessary.

No, we provide care for a wide range of musculoskeletal conditions, not limited to athletic injuries. Whether it’s acute sports injuries or chronic pain, our team is equipped to handle it.

The number of treatments varies per individual and condition. While some may need 2-4 sessions, others might require 6-8. Our approach is personalised, and we adjust treatment plans according to your progress and needs.

Prior to your first appointment, please complete the online intake form. Additionally, if referred or if available, bring any referral letters, imaging reports (X-ray, CT Scan, MRI, etc.), and a list of current medications.

Please arrive 15 minutes before your appointment to ensure any last-minute details can be addressed. This ensures maximum treatment time with your healthcare practitioner.

If you need to cancel or reschedule, please inform us 24 hours before your appointment. Late cancellations or no-shows will incur a full charge.

Patients under 18 must have a consent form completed by a parent or guardian before the first consultation.